To block an Etisalat SIM card online, you can use any of the following 5 steps.
- Etisalat website
- Etisalat App
- Helpline number
- Self-Care centre
- Social accounts
Block Etisalat SIM Card on the Website
To block your sim via the website, follow these steps:
- Visit the Etisalat Support page.
- Click the “chat icon” in the bottom right corner.
- Enter your “name” and “mobile number”.
- The chatbot will ask your request. Type “Block SIM”.
- Follow the instructions given by the chatbot and enter the number you want to block.
You can also connect with customer service support by typing “Talk with an agent”.
Using Etisalat Mobile App
To block your sim via the mobile application, follow these steps:
- Download and open the My Etisalat App (Apple, Google )
- Login to your account by using “mobile number” or “Emirates ID”.
- Go to “account preference”.
- Click “deactivate number”.
Using Helpline Number
To block your sim using the helpline number, try any of these:
- Dial “+971 800 2300” for roaming users.
- Dial “+971 800 5800” for customer care.
- Dial “800101” for non-Etisalat users.
- For toll-free, dial “80012”.
- For services & bills, dial “125”.
Self-Care Center
- Go to the Etisalat self-care page.
- Fill out the form by entering the required details such as “Name”, “Mobile Number”, and “Account Number”.
- In the next section, select your issue and click “Submit”.
Using Social Accounts
You can even contact them on their official social media accounts to request a sim block.
How to block Etisalat Prepaid SIM Cards?
For Etisalat prepaid SIM card users, the blocking process is straightforward. If there is no activity on the account for 12 months, the SIM card will automatically deactivate itself to ensure the user’s account and information remain secure.
How to block Etisalat Postpaid SIM Cards?
Postpaid users can cancel their number once they settle their outstanding dues. Simply make the necessary payments to cancel your SIM card online.
When you should block your SIM?
Blocking your SIM is necessary in certain situations to protect your personal information and prevent unauthorized usage. If your mobile device gets lost or stolen, it is important to block your SIM card immediately to prevent misuse.
Additionally, if you suspect any fraudulent activity on your account or if you’re facing unwanted spam or scam calls, blocking your SIM card can help safeguard your privacy.
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